Apologies if this thread is in the wrong sub-forum. Wasn't sure where to put it.
We're currently installing BizFlow 12.3.00000.3 onto our Development environment. With that, we have v7 of WM. We didn't want to upgrade all of the previous projects in case we need to revert WM versions to support them, so i exported a number of projects from WM 5 and imported them into WM 7, then used the supplied link to upgrade them. Now when i open any of the projects they hang opening the Application Map (*Loading*). What's the best way to debug why they will not open?
Thanks
We're currently installing BizFlow 12.3.00000.3 onto our Development environment. With that, we have v7 of WM. We didn't want to upgrade all of the previous projects in case we need to revert WM versions to support them, so i exported a number of projects from WM 5 and imported them into WM 7, then used the supplied link to upgrade them. Now when i open any of the projects they hang opening the Application Map (*Loading*). What's the best way to debug why they will not open?
Thanks
RE: Project Upgrade
That does sound strange, as you should be able to upgrade projects from version 5 to version 7 without having any issues.
Have you tried creating and opening a new project in version 7 to confirm that the problem is definitely only with the upgraded projects?
If you look in the browser console, are you getting any script errors being reported when you try to open the project?
It might also be worth trying to clear out your browser cache to see if that helps to resolve anything.
Also, if you are able to send one through, I am happy to look at one of your v5 exports here to see if I can replicate the problem you are getting.
Hopefully we can get this resolved quickly, and get you up and running again.
Regards,
Gerard
RE: Project Upgrade
Good advice that i should have thought of myself! When I opened the console window, the following error was present:
TypeError: this._container.getSVGNodeShadowContext(...) is null
http://localhost:7070/formmaker/js/Page.js?v=7-0-WM_HSG_7-0-0002
Line 256
I've cleared my cache and the issue has gone. Sorry for wasting your time!
Thanks