I have an existing project that I'm trying to work on now in version 4 (Bizflow 12). I'm trying to open a page but all I get is the "Loading Page Design" notice. Page never loads. I generated and deployed the project first, but cannot load this page. I can load the other pages, just not this one.
RE: Designer won't load page
RE: Designer won't load page
I+?+?+?m sorry you are having problems loading the Page Design screen.
Do you know if you are getting any script errors in the browser when the page doesn+?+?+?t load correctly?
Can you try opening a different page first and changing to the Layout View tab. If you now switch to the problem page does the Layout View load in correctly?
Is there anything +?+?++special+?+?+? about the page that won+?+?+?t load? Is it making use of any features that you are not using on other pages?
Would you be able to provide an export of your project so that we can replicate the problem here? This would make it much easier for us to track down the cause of this issue. You can send us the export privately (eg via email to support@hyfinity.com) rather than posting on the forum.
Regards,
Gerard
RE: Designer won't load page
Thanks for the help.
>>"Can you try opening a different page first and changing to the Layout View tab. If you now switch to the problem page does the Layout View load in correctly?"
This works. Loading another page, switching to Layout then changing to the problem page. I can even click on the Page View after that. But it will not load if I select to design the page from the Application Map.
You think the problem is some sort of javascript error? That would make sense, especially if Chrome works and IE/FF doesn't. We have found that we have to use/test all 3 browsers to make sure everything is working correctly.
I guess this is going to be an issue we need to watch down the road. I don't suppose there is a way to change the default to Layout View? I understand the whole "wysiwig" concept, but it has absolutely no value to us. We just don't use the program like that and would rather have the ability to change the default page (not to mention we really, really miss the tree view). But we'll work around it.
RE: Designer won't load page
When the page design screen is loading it tries to make sure the Page View has rendered correctly before removing the loading message.
My guess is that there is something in your particular page that it is struggling to process on the Page View and so the loading message never disappears. As you mention the problem only happens in certain browsers, I think it is likely to be some kind of script error.
This looks like a bug with the page design screen as it shouldn+?+?+?t crash during the loading process. We would definitely like to get this fixed but it is hard without knowing what in the page is causing it.
If you are not able to send us a project export to look through, would you be willing to spend some more time to try and help us track this down further?
If so can you trying removing sections of the page at a time until you get to a point where the Page View loads in correctly? This should hopefully indicate which particular component on the page is causing the problem. We can then try replicating the settings from this component on a new page to see if we can recreate the problem.
Unfortunately there isn+?+?+?t currently a way to set the Layout View as the default, but you should find that once you have changed this it will be remembered as long as you remain in the same FormMaker window.
Thanks for your help.
Regards,
Gerard
RE: Designer won't load page
I'll try and see if I can find what is causing it. If I can't I'll send you the project to take a look at it. The project was still being developed when we did the upgrade, so I have no doubt there might be javascript errors. I'll let you know what I find out or work with you to identify it.
Thanks again,
Gary